Privacy Policy

1. Information We Collect

Personal Information

When you use QuickBet North, we may collect the following personal information:

• Name and email address (when you contact us or subscribe to newsletters)
• Age verification information (to ensure 18+ compliance)
• Contact information when you reach out for support
• Communication preferences

Technical Information

We automatically collect certain technical information:

• IP address and general location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on the platform
• Game preferences and usage patterns

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our social casino platform
• To ensure age verification and legal compliance
• To respond to your inquiries and provide customer support
• To send newsletters and promotional content (with your consent)
• To improve our games and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Data Storage and Security

Data Storage

Your personal information is stored on secure servers located in Canada. We use industry-standard security measures to protect your data.

Security Measures

• SSL encryption for data transmission
• Secure data centers with physical security controls
• Regular security audits and updates
• Access controls and employee training
• Data backup and recovery procedures

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant content (with consent)

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

6. Your Privacy Rights

Under Canadian privacy law, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Withdrawal: Withdraw consent for marketing communications
• Complaint: File a complaint with privacy authorities

7. Children's Privacy

QuickBet North is intended for users 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will delete it immediately.

8. International Users

While QuickBet North is designed primarily for Canadian users, if you access our platform from outside Canada, please note that your information may be transferred to and processed in Canada, where our servers are located.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account information: Retained while your account is active
• Support communications: Retained for 2 years
• Technical logs: Retained for 1 year
• Marketing preferences: Until you unsubscribe

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us: